Tag Archives: digital experience

4 tips for transforming your customer communications with AI

The original article appeared in VentureBeat. Machine learning and artificial intelligence (AI) are not just tools for streamlining customer engagement. They represent an opportunity for companies to completely rethink how they build context around each individual, ultimately creating a better experience and a more loyal customer. By tapping into the potential of these new technologies, […]

Webinar: The results are in! Transactional Communications Market Survey 2015

Matt Swain, Director at InfoTrends – the leading worldwide market research and strategic consulting firm for the imaging, document solutions, production print, and digital media industries – presented findings that cover many facets of the North American customer communications market at our webinar, “The results are in! Transactional Communications Market Survey 2015,” including: Top business […]

Webinar: Digital Customer Experience Trends, 2015 and Beyond

Many companies are striving to achieve greater lifetime customer value by developing emotional connections with their customers, engaging in personalized interactions, and giving their customers active control of their own experiences. We cover all of these topics and more at our webinar, “Digital Customer Experience Trends, 2015 and Beyond,” with Allegra Burnette, guest speaker from […]